Testimonials

We take pride in the work we do and how we handle every customer.  Your feedback is important to us, as it helps us to continually improve the way we are able to assist future customers.  Here is what some customers had to say:

"I want to thank all of the folks at the Pinball Company for doing an outstanding job. The Creature From the Black Lagoon arrived in prisitine condition and the movers noted the extra care you folks took in packing it for shipment. The driver said "I have never seen a pinball machine so well protected for long distance delivery". Thank you again, and I give you folks the highest marks for customer service and attention to detail. I will also be calling in about 4 weeks to order another machine."

 

Ward W. - Woodinville, WA

 

"Experience, service and trust are characteristics not often found in a company. I am happy to say that all three exist in The Pinball Company. Nic and his staff have responded to all my needs and provided my family with quality pinball games we will enjoy for many years. No matter what the distance, The Pinball Company has reached out to provide service and earn my trust. They do a great job!"

 

Tom F. - Fort Myers, FL

 

"Nic and Brooke at The Pinball Company are a pleasure to work with. With a recent classic arcade machine purchase, they took the time to patiently explain various options, and actually influenced me to purchase a less expensive machine that was actually a better fit for what I was looking for. I have been pleased with my purchase, as well as their attentive commitment to customer service."

 

Stephen S. - Clive, Iowa

 

"This company was easy to work with. They answered all my questions without making my questions seem trivial or unimportant. They fulfilled my requests when I needed the item shipped to a different location even after it had shipped."

 

Allison K. -  New York, NY

 

"The staff was extremely courteous, professional, and helpfull. My Pinball showed up a week earlier than expected. There were some issues cuased by shipping but after calling them I was called back by the technician within 30 minutes and the problem was found and resolved over the phone in less than 5."e;

 

Jason S. -  Oceanside, CA

 

"They were helpful on the phone and the product exceeded my expectations."

 

Kym B. - Keller, TX

 

"Excellent experience! Great service and packing. Shipping was impeccable."

 

James E. - Georgetown, TX

 

"Great service.  Great customer communication."

 

Khalid A. - Sunnyvale, CA