We have several shipping methods to accommodate your needs. Here is an overview of the various options and pricing for common game room products. For all methods, the delivery address must be accessible to an 18 wheeler freight truck. If you need a smaller truck, please call us so we can make arrangements for you. Please inspect the items when they are delivered and report any damage to us in the presence of the shipper.
Shipping method definitions:
Liftgate delivery (curbside delivery)
Liftgate deliveries arrive with the item(s) on a pallet. For pinball machines the legs will be taken off and the backbox folded down. The driver will drop the pallet to the ground with a liftgate and is not required to move it beyond that point. Frequently, they will assist in bringing the pallet into your garage, but not always.
With in-home delivery two men will bring the item inside, anywhere on the main level of your home or business. They are required to unpack the item(s) if you request them to. They will not, however, do any required assembly on the machines. If in-home delivery is selected for a pinball machine, we will typically leave it on its legs so all you have to do is flip up the backbox and plug in the machine.
Delivery and setup
If you select the Delivery and Setup option, the items will be delivered anywhere inside your home or business and any light assembly work will be done for you. For example, on pinball machines they will install the legs for you but they will not install balls, adjust settings, etc. The typical delivery will include two men, but more can be added if required.
The Pinball Company, LLC makes no guarantee, expressed or implied, on the delivery time of any products sold. Any estimates given are subject to change and are dependent on time and method of payment, product availability, and turnaround times of shipping companies.
In general, items can take from a few days to a few weeks to deliver. New items that are in stock can typically ship right way, while refurbished items may need to be cleaned and tested before they are ready to ship. For the best estimate of shipping times for a specific item, please call and speak with a representative. Expedited delivery may be available.